Chi phí đặt cọc an ninh 50 SGD mỗi đêm sẽ được thu khi nhận phòng, và sẽ được hoàn lại khi khách trả phòng.
Đây là khách sạn tuyệt đối không hút thuốc.
Khi chưa bao gồm trong giá phòng, yêu cầu thêm giường phụ sẽ có thu phí và nếu còn dư.

Trẻ em từ 6 tuổi được xem là người lớn

Trẻ em từ 3-5 tuổi phải sử dụng thêm giường phụ. Quý khách sẽ phải trả thêm phụ phí nếu sử dụng thêm giường phụ.

Trẻ sơ sinh dưới 3 tuổi được miễn phí nếu sử dụng giường sẵn có.

A refundable deposit for incidentals SGD 100 per room per night is required upon check-in using cash, credit card or debit card
Allow children in the property. Child age from: 0 Child age until: 12 Children 0 to 5 years old stay for free on existing bedding.
Allow infants in the property. Infant age from: 0 Infant age until: 2
Carlton City Hotel Singapore is certified bizSAFE Level 3 by The Workplace Safety and Health Council.
Carlton Club Lounge: Children under 12 years old are not permitted to enter Carlton Club Lounge. Children 13 years old and over will be charged adult prices.
Extra bed is offered at an additional charge and is subject to availability when not included in room rate.
Guest must be at least 18 years old to access the gym.
Health & Safety: Enhanced cleaning and disinfecting efforts at all public areas and guest rooms with special focus on high touchpoints.
The hotel is equipped with SafeAwake vibrating pillow – a wire-free technology for communicating the sound of fire alarm for people with a hearing impairment when they are asleep. It is available upon request, subject to availability.
This is a strictly non-smoking property.
As a part of the national commitment to reduce plastic waste and strive towards a more sustainable future, Carlton City Hotel has installed filtered water taps in every room, eliminating single-use water bottles. Please contact the property for more information
The cafe operation hour is from 7:00 am to 7:00 pm (Mon to Fri) and 8:00 am to 7:00 pm (Sat, Sun & PH).
The restaurant will be operating from 6:30 am to 10:00 pm. Buffet Breakfast is only from 6:30 am to 10:30 am.
The Trading Floor Opening Hours: 3:00 pm to 11:00 pm (Mon to Sun)
Turn down service available for Club Room |

Special check-in instructions
This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). For any questions, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in, along with matching photo identification. Reservations paid by a third party are not accepted.

Know Before You Go

• Pool access available from 6:30 AM to 10:00 PM.
• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.

Fees

• Fee for buffet breakfast: approximately SGD 47.96 for adults and SGD 23.98 for children
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: SGD 100 per accommodation, per night

We have included all charges provided to us by the property.

Other

• No rollaway/extra beds available
• No cribs (infant beds) available
• Parking height restrictions apply

Pets

• Pets not allowed
• No pets or service animals allowed
• Only service animals are allowed
• Service animals exempt from fees/restrictions

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Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

• Deposit: SGD 50.00 per day

We have included all charges provided to us by the property.